**1. Overview**
At Climate Select, we are committed to protecting and respecting your privacy. This policy outlines our practices regarding the processing of personal data collected through our website or provided by you in using our services.
**2. Data Collection**
We collect personal information that you provide when using our services, such as your name, contact information, and details regarding your property when you inquire about our air conditioning systems. Additionally, we may collect technical data when you visit our website, such as your IP address and browsing history.
**3. Use of Data**
The data collected is used to:
– Provide and improve our services
– Conduct surveys or feedback to enhance our offerings
– Communicate with you, respond to inquiries, and manage transactions
– Comply with legal obligations
**4. Data Sharing**
Climate Select will not share your personal data with third parties unless required by law, or in case we need to engage a third party to provide part of the service you have requested. In such cases, the third party will be bound by confidentiality agreements.
**5. Cookies**
Our website uses cookies to enhance user experience, by remembering your preferences and repeat visits. You may choose to accept or decline cookies, though declining may prevent you from taking full advantage of the website.
**6. Your Rights**
Under the GDPR, you have rights including:
– Access: You can request copies of your personal data.
– Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
– Erasure: You can request that we erase your personal data, under certain conditions.
**7. Security**
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
**8. Changes to our Privacy Policy**
This policy may be updated periodically. We recommend that you review it regularly to stay informed about how we are protecting your information.
**9. Contact Information**
If you have questions about our privacy practices or wish to exercise any of your rights, please contact us at:
Email: info@climateselect.co.uk
Phone: 01422485563 or 07802359416
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority.
